How to Complain

Accessible Support for People with Intellectual Disabilities


Refused entry to a pub or club that sells alcohol



Woman complaining to a man

Equal Status complaints about a pub or club that sells alcohol are different than complaints about other goods and services.


Woman complaining to a man

A pub or club cannot refuse to let you in because you have a disability.


Woman complaining to a man

If a pub or club refuses to let you in a complaint may be made to the District Court.


Woman complaining to a man

If the complaint is about something other than being let into the pub or club your complaint should go to the Workplace Relations Commission.


Woman complaining to a man

If your complaint is to the District court you may wish to get legal advice.


Information Video